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Conditions of Use

Conditions of Use

This section expresses some of the obvious things that most people assume would be the case but someone thought it would be a good idea to spell things out. By using this site you are agreeing to these terms even though we didn't pay a lawyer to write them.

Disclaimer of Lack of Perfection

We are not perfect in any sense and may have made errors when creating the site, the text, pricing or any other aspect. You may even find a mis-spelled word or two. Our intent was pure but the execution may have been faulty.

Take no offense, none was intended.

Our Seasonal Pricing Policy

The price we have to charge you is based on the date you are actually getting your flowers, not the price at the time you place your order. After your order is placed, we will adjust item pricing up or down, depending on the date required that you specify during the check-out process. If there are any price changes, you will be contacted to either accept or decline the price change(s). If you decline the price change, we will cancel your order for that item or if you choose, your entire order.

Order Modifications:

Please note that once we receive your confirmed order, no changes can be to it online.  If you forgot to add an item to your cart, you will need to put another order in for it - we will not assess the low order fee for any add-ons. If you need to make any other changes, please email or call us.

Cancellations:

We know things can change, so you can cancel an order and receive full refund if you notify us 10 days before the date that you've asked to get your flowers. If you give us less notice, we may or may not be able to cancel the flowers - any refund will be 50% of the order.

NO CANCELLATIONS WITHIN 72 HOURS OF THE DAY YOU'D ASKED TO GET YOUR FLOWERS. Please understand that the flowers are either in transit or already at the retail partner.

Flower Colors

All product images on this site are representative of the color and variety shown.  But as with all things in nature, color can and will vary depending on where and when it is grown.  Use the photo as a guide only and please don't be disappointed with a little variation.

All Images Are Copyrighted

All product images on this site are copyrighted by Canby Floral Inc. or the person who took the picture. That means you can't copy them for any other purpose, private or otherwise without the permission of us or the person who owns the copyright of the picture. We have permission to use them. You don't. So please don't copy the product images.

All Text/Layout is Copyrighted

Same here. You didn't write it. Someone else did. Please go make up your own text and don't use ours. Be creative and create your own text and product layout.  Please don't copy our work.

Collection and Use of Information

When you place an order, we require that you provide us with personal contact and billing information, including your address and telephone number.  We use this information to process the orders that you place with us. 

Credit Cards

When making purchases on our web site your credit card will be authorized upon receipt of the encrypted order information.  For your security and ours, all internet ip addresses are logged.

Company Name

Our web site is owned by Fremont Flowers and Gifts Inc. That name that will appear on your credit card statement will be  Fremont Flowers and Gifts.  Please don't be confused when you see it and don't panic thinking that someone has stolen your credit card information. It was just us using our single merchant account to process all of our credit card payments.
 


Any questions that you may have regarding this Conditions of Use Policy should be directed to: 

Fremont Flowers and Gifts, Inc., doing business as
Bay Area Wholesale Flowers
4050 Alder Ave.
Fremont, CA  94536

Telephone: 510-656-7300
Or email us: sales@bayareawholesaleflowers.com
 

© 2014 Fremont Flowers and Gifts Inc. All rights reserved.

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